Last Updated: 24 October 2026
At Prakash Eye Hospital and Laser Center, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, contact us, or submit an inquiry or appointment request.
By using our website, you acknowledge that you have read this Privacy Policy.
1. About Prakash Eye Hospital
Prakash Eye Hospital and Laser Center provides eye care services, consultations, diagnostic services, and ophthalmic treatments in Mansarovar, Jaipur, Rajasthan, India.
Contact Information
- Hospital Name: Prakash Eye Hospital and Laser Center
- Address: 80/57, Madhyam Marg, Near Patel Marg, Mansarovar, Jaipur, Rajasthan, India
- Phone: (+91) 9549 543 654
- Email: info@prakasheyehospital.com
- Website: https://prakasheyehospital.com/
2. Information We Collect
We may collect personal information that you voluntarily provide when interacting with our website or contacting our hospital.
Personal Information
Depending on how you interact with us, this may include:
- First name and last name
- Email address
- Phone number
- Information submitted through contact or appointment inquiry forms
- Any other information you voluntarily include in your message
Medical and Health Information
If you voluntarily provide health-related information while communicating with our hospital, we may process that information to respond to your inquiry or facilitate appropriate patient care.
Please avoid submitting detailed medical records or highly sensitive health information through general website forms unless specifically requested through an appropriate channel.
Technical Information
When you visit our website, certain technical information may be collected automatically, depending on the website configuration and tools in use. This may include:
- IP address
- Browser type and version
- Pages visited and time spent on the website
- Information submitted through contact or appointment inquiry forms
- Referring website or source
- Website usage and diagnostic information
3. How We Use Your Information
We may use the information we collect for the following purposes:
- To respond to your questions and inquiries.
- To contact you regarding appointment requests.
- To provide information about our eye care services and treatments.
- To facilitate communication between you and our hospital.
- To improve website functionality, performance, and user experience.
- To monitor website security and prevent spam, misuse, or unauthorized activity.
- To maintain appropriate administrative and operational records.
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To comply with applicable legal and regulatory requirements.
We will not use your personal information for purposes unrelated to the reason it was collected unless permitted or required by applicable law.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential website functionality, remember user preferences, understand website performance, and improve the browsing experience.
Depending on the tools enabled on the website, these technologies may collect information about how visitors interact with our pages.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
Where required by applicable law, we will obtain consent before using cookies or similar technologies that require consent.
5. Website Analytics and Tracking
We may use website analytics or performance-monitoring tools, if enabled, to understand website traffic, visitor interactions, and the effectiveness of our website.
These tools may process technical information such as page views, referral sources, device information, and interactions with website content.
If Google Analytics, Google Search Console integrations, or other analytics services are configured, their respective data processing practices and terms may apply.
We use such information to improve website performance and understand visitor needs. We do not intend to use website analytics to disclose individual patients’ confidential medical information.
6. How We Share Your Information
We do not sell your personal information to third parties.
We may share information in limited circumstances, including:
- Service providers: With trusted providers who help us operate, maintain, secure, or support our website and communications.
- Healthcare-related purposes: Where necessary and lawful to facilitate relevant patient communication or care.
- Legal requirements: When disclosure is required by law, a court order, or a lawful request from an authorized authority.
- Protection and security: When reasonably necessary to protect the rights, safety, property, or security of our hospital, patients, website, or others.
Where appropriate, we take reasonable steps to ensure that third parties handling personal information are subject to suitable confidentiality and security obligations.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, respond to inquiries, maintain relevant administrative or healthcare records, resolve disputes, and meet applicable legal requirements.
The retention period may vary depending on the nature of the information, the purpose for which it was collected, and any applicable record-retention obligations.
When information is no longer required, we take reasonable steps to delete it or securely dispose of it, subject to applicable law.
8. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. While we work to protect your information, we cannot guarantee absolute security.
If you believe your information has been submitted or accessed without authorization, please contact us using the details provided below.
9. Third-Party Websites and Services
Our website may contain links to third-party websites, maps, social media platforms, or other external services.
These third-party websites and services operate under their own privacy policies and terms. We are not responsible for their privacy practices, content, or security.
We encourage you to review the relevant privacy policies before providing personal information to third-party websites or services.
10. Your Privacy Rights and Choices
Subject to applicable law, you may have the right to:
- Request information about the personal data we hold about you.
- Request correction of inaccurate or incomplete personal information.
- Request deletion of personal information where applicable.
- Withdraw consent where processing is based on consent.
- Raise concerns about the collection or use of your personal information.
- Exercise any other rights available under applicable privacy and data protection laws.
To exercise an applicable right, please contact us using the contact information provided in this policy. We may need to verify your identity before processing your request.
Some information may need to be retained where required by law or for legitimate record-keeping purposes.
11. Children's Privacy
Our hospital provides eye care services for children as well as adults. However, our website is not intended to encourage children to submit personal information independently.
Where personal information relating to a child is collected through the website or associated communications, we will handle it in accordance with applicable laws and requirements concerning children and parental or guardian consent.
Parents or legal guardians who have questions about a child’s personal information may contact us directly.
12. Patient Confidentiality
We understand the importance of confidentiality in healthcare. Personal and health-related information shared with our hospital will be handled with appropriate care and in accordance with applicable legal and professional obligations.
This website Privacy Policy explains online information practices. It does not replace any separate patient consent forms, medical record policies, or notices that may apply when you receive medical services at our hospital.
13. Legal Compliance
We aim to handle personal information in accordance with applicable data protection and privacy laws in India, including relevant provisions of the Digital Personal Data Protection Act, 2023, and rules and requirements applicable to our activities, as in force from time to time.
The rights available to individuals and our obligations may depend on the applicable legal requirements and the circumstances in which information is processed.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, data handling practices, or legal requirements.
Any updated version will be published on this page with a revised “Last Updated” date. We encourage you to review this page periodically.
15. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us.
Prakash Eye Hospital and Laser Center
Address: 80/57, Madhyam Marg, Near Patel Marg, Mansarovar, Jaipur, Rajasthan, India
Phone: (+91) 9549 543 654
Email: info@prakasheyehospital.com
Website: https://prakasheyehospital.com/
We will review privacy-related inquiries and respond in accordance with applicable legal requirements.